R-Tech’s Application Development Services include the development of new applications, features, extensions, enhancements, interfaces, and upgrades for existing and emerging business operations. Through a combined on-site/offsite/offshore approach, we provide the framework for application development outsourcing plus the assurance that solutions meet customer specifications and are delivered on time and within budget. Our associates are experts in technologies from mainframe platforms to web and PC-based applications, and we can develop both host and distributed applications.

Outsourcing your programming and development needs-whether that is high performance database design, customizing existing databases (PostgreSQL, Oracle, SQL Server, etc.)custom e-commerce solutions, or programming business specific applications - can be the most cost-effective solution. Since it is developed for your specific needs, it works the way you want and need it to. No frustrating, costly, "integration" fees. In most cases, custom applications are far less expensive than trying to adopt and adapt off the shelf software packages for the following reasons:

Testing is an integral part of the software development process—yet frequently, software developers fail to adequately test applications due to delivery-deadline pressures. The result is higher maintenance costs, increased exposure to business risk , and customer dissatisfaction. Businesses can benefit, however, from independent testing to assess the quality of the software throughout the development process. R-Tech’s application testing services focus on potential problems and their severity, and establish testing as a competitive-edge practice backed by domain knowledge. We have vast expertise in software testing across a wide range of applications and products in domains including the healthcare market and a variety of commercial industries.
Our application testing services include:

Most organizations will at some time face the problem integrating their existing systems with the Web world of universal computing while still retaining the advantage of conventional and established business models. Our migration and re-engineering services help our customers by transforming their legacy information systems into strategic enablers that support the growing needs of their businesses. Plus, our services can help reduce the costs of maintaining and upgrading existing applications. We offer customizable service levels to meet your organization's unique needs and goals, including coverage for different time zones. Our application migration & re-engineering services include:

Whether complex multi-site, multi-company systems using Oracle or SQL with thousands of users, or simple websites with a shopping cart and database back-office, R-Tech has the experience you need. Our expertise is in developing e-commerce solutions that fit your business like a glove. We provide all of the standard features expected from e-commerce systems.

Give your business a powerful online presence.

New custom website design:

Our website design studio is full of talented designers and developers who can give you a sizzling new web presence using the latest design and development tools.

We don’t believe a website should be just a pretty face. That is why our website design studios specialize in cutting edge interactive and functional web design that literally turns heads. Our web design and development efforts harness a host of the latest development technologies like .Net, PHP, ASP, VB and Flash that transform your pretty website into a multi-tasking, powerful web presence and revenue earner.

Highlights of our design and development projects:

Usability driven website design and development

We give special attention to usability while designing websites. A clear, intuitive navigation, prominently defined calls to action and rigorous testing before a website goes live, ensure that we deliver a quality web design offering to you. We also make certain that your site loads extremely fast by taking care to optimize every little feature, right from writing the tightest code possible to optimizing images intelligently. We also ensure accessibility issues are taken care of. Our website design delivers complete cross-browser compatibility and highly optimized HTML code.

Attractive, professional website design

Our website design studio is full of talented graphic designers who thrive on creating one-of-a-kind websites for you. Our website designers create websites, banners, presentations and demos-in fact pretty much anything you might need for any online purpose.

Corporate branding with style

When we create a website design for you we take care that your corporate branding stays intact and is enhanced through our web design efforts. The Web is just an important medium by which to brand your company and we recognize that our design needs to be in line with your presence in other media.

Well written content

We also provide web content for your website should you require it. Our trained web content writers project your business attractively to your target audience while their well written lines provide comprehensive information about your company.

Latest development technologies and programming languages

We have a full fledged team of developers who co-ordinate closely with our web design studio to create impressive websites that draw clients back again and again. In an intelligent marriage of design and development efforts, we create sites that function as virtual e-commerce storefronts, efficient content management systems and web application showcases. To do this, our web developers create powerful back ends that use the latest programming technologies like .Net. PHP, ASP, VB and Flash.

SEO friendly web design

Our websites are created keeping the principles of effective search engine optimization in mind. Of course we can do a full fledged SEO campaign separately for you but we also take care of SEO basics while designing and developing your website. We make sure to use ‘Text only’ hyperlinks, create relevant meta tags and titles and avoid the use of pop-ups, frames and nested tables. We provide you a website design with a clear linking structure and navigation so search engines can crawl your website efficiently.

In today's financial services industry, the one constant is change. A turbulent global marketplace characterized by fierce competition, evolving customer demands, and stringent regulatory standards make it imperative for banks, investment firms, credit card issuers, insurance companies and other financial services providers to deliver innovative products and services, maintain and enhance customer relationships, and effectively manage risks. The fast pace of change in global financial markets has created the need for a strategic application of technology to provide best-of-breed solutions that operate in real time with flawless reliability.

Our Expertise
Supported by the deep industry expertise of experienced consultants, R-Tech develops innovative, results-oriented solutions to help financial services providers meet the latest industry challenges. Through our global network of associates and delivery centers, we provide application development, management, migration/reengineering and testing solutions quickly, cost-effectively, and with best-in-class quality.

R-Tech employs proven methodologies and industry best practices to develop and deliver solutions, blending the right mix of on-site, on-shore and offshore resources to generate maximum value for our customers. Our experience spans the entire financial services value chain, with successful engagements with customers in commercial banking, credit card services, the insurance industry, and payments, cash management, and treasury services.

Solutions We Provide
Our solutions include key service offerings for financial services providers:

Results
R-Tech has delivered world-class solutions to an elite group of customers, including:

Credit Card Services Industry
The credit card industry is growing at a fast pace, with rapid customer adoption, new regulations, and consolidation due to acquisitions and internationalization driving its expansion. To keep pace with competition, card issuers need to constantly innovate and accelerate product introductions. Consequently, their IT systems must possess the flexibility to support product innovation and adapt to the various regulatory requirements of enhanced international operations.

R-Tech possesses both extensive knowledge of the credit card industry and technology expertise. We can help you develop, maintain, and modify your existing systems to control costs, increase efficiencies, enhance security, adapt to market and regulatory change, and gain competitive advantage.

For our customers in the credit card industry, we have:

Insurance Industry
In the midst of a global economic slowdown and facing severe earning pressures, today's insurance industry is undergoing consolidation and integration. In an effort to become more customer-centric, insurance firms are focusing on distribution channel management and back-office automation as key drivers of growth. To support these growth initiatives and enhance their effectiveness, insurers are seeking IT solutions that are innovative, responsive, flexible, and cost-efficient.

R-Tech offers insurance companies the right mix of services and resources to meet their needs, from on-site consulting and application development to dedicated offshore ventures. Our experience includes the successful delivery of complex IT projects for leading life insurance companies as well as auto, homeowner, and commercial insurers. And our expertise spans a wide range of platforms and technologies, from e-commerce, client server environments to legacy mainframes that provide the necessary technological base specific to the insurance industry.

For customers in the insurance industry, we have:

Payment Processing, Cash Management and Treasury Services
With the recent spate of financial irregularities and weakening economies precipitating a downturn in investor confidence, payment processing and trade settlements have undergone significant change. Shorter investment cycles have created a demand for straight-through processing (STP) to minimize risks, while globalization has increased the demand for efficient, reliable cross-border payment processing. In each of these cases, technology offers manifold possibilities for organizations to achieve their business objectives quickly, consistently, and economically.

At R-Tech we recognize the challenges that financial institutions face, whether in portfolio analytics and investment management, straight-through processing, or monitoring of payment transactions to maintain regulatory compliance. Our expertise in the investment management and payments space, combined with best-in-class application development, management, and testing services, helps us address industry challenges with specific, cost-effective, timely solutions and deliver maximum value to our customers.

We have proven expertise in:

For customers in the treasury and payments space, we have:

Increase operational efficiencies, reduce administrative and delivery costs, and enhance patient health and wellness with Applications Solutions for the Healthcare Industry from R-Tech.

For healthcare organizations worldwide, the quality and cost of healthcare delivery are constant concerns. As technology advances, both patients and regulatory agencies increasingly demand that providers, payers, life sciences companies, and suppliers leverage technology to improve the quality of delivery while controlling costs.

Supported by the deep industry expertise of experienced consultants, R-Tech’ applications solutions help healthcare and life sciences organizations increase operational efficiencies, reduce administrative and delivery costs, and enhance patient health and wellness. Through proven technologies and methodologies, industry best practices, and global delivery capabilities, we provide industry-leading applications development, management, migration, reengineering, and testing solutions quickly, cost-effectively, and with best-in-class quality.

Our Expertise
R-Tech has established a track record of consistently delivering high-quality, cost-effective IT solutions that provide value to selected sectors in the healthcare industry, including:

Solutions We Provide
Our healthcare industry applications solutions include:

Healthcare Providers

Among R-Tech' applications solutions for healthcare providers are these key service offerings:

Healthcare integration solutions
Tasks such as medication monitoring, emergency hospitalization, laboratory examinations, drug shipments, and patient record exchange require healthcare service providers to exchange volumes of information, making process and data integration vital. R-Tech provides HL7-compliant healthcare integration solutions through middleware products including NEON, Seebeyond, and others.

Remote maintenance and enhancement of clinical applications
Healthcare providers’ reliance on clinical applications has created the need for support for enhancements and end-user customizations. R-Tech has expertise in a wide range of clinical applications such as Cerner, McKesson and Siemens Invision, and we provide cost-effective offshore product support and management services.

MUMPS/Cache-based solutions
R-Tech’ highly trained experts provide database management and optimization, data migration, application management, and testing services for MUMPS/Cache, the leading database application in the healthcare industry. Through global delivery capabilities, we can help you reduce your total cost of ownership of this industry-standard application

Healthcare Payers

Among R-Tech' applications solutions for healthcare payer organizations are these key service offerings:

Claims processing systems support
For healthcare payer organizations operating mission-critical legacy applications, continuous support with enhancements and bug-fixing is imperative. R-Tech provides ongoing system maintenance, enhancement, testing, and interface development work for a variety of existing claims processing systems to ensure uninterrupted system uptime and enhances customer satisfaction.

R-Tech Payer Solution Software implementation services
Building on the success of the DIAMOND® claims systems, R-Tech' payer solution software provides increased flexibility through its SOA interfaces. This solution provides enhanced automation and auto adjudication, and it integrates effectively with other payer systems and trading partner systems. R-Tech provides maintenance services for the existing claims adjudication application (DIAMOND 950/725, LRSP, or other) while the payer solution software application is implemented and integrated with satellite applications and trading partner systems.

DIAMOND® 725/950 support services
R-Tech' DIAMOND solutions for health benefits administration provide health insurance companies and managed care organizations of all sizes with a flexible, function-rich core administration system designed to support the need for real-time, member-focused, self-service information. R-Tech' core product team maintains the various releases of DIAMOND from client server to enterprise solutions and ensures complete support from bug fixing to enhancement and maintenance of the product at the client location.

HIPAA-compliant care-management solutions
Regulatory compliance in the $1.2 trillion U.S. healthcare market is a major concern of industry members, and it is mandatory for organizations, vendors, and payers to be HIPAA-complaint in their processes, systems, and electronic documents. R-Tech can help you perform gap analysis and implement solutions to help improve regulatory compliance. We have performed assessments and development work (like EDI for claims) for payers, pharmaceutical distributors, logistics firms, providers and pharmacies. As part of EDI – HIPAA electronic standard transactions, we have implemented 835, 837, 270/271, 278, 276/277, 834, and 820 EDI transactions.

Remote maintenance and enhancement
of legacy claims processing applications
For Blue Cross and Blue Shield organizations, support for Long Range Systems Planning (LRSP) can be costly due to the scarcity of vendors who understand the U.S. healthcare system and the various BCBS products, including indemnity and managed care. R-Tech’ offshore development and maintenance support for LRSP systems will help you cost-effectively enhance and maintain your existing LRSP application.

Data warehousing and report-writing
Rationalizing and integrating multiple claims platforms, member sites, provider databases, and other critical business systems for an organization is the key to providing a consistent user experience across an array of products and markets from a single insurer. It is imperative for payer organizations to invest in data warehousing and data consolidation to have a single view of data that will help in generating customer-specific reports using business intelligence tools.

R-Tech recognizes that reporting and using data effectively is just as important as processing data. Our capabilities in developing and maintaining Operational Data Stores (ODS) and Data Warehouses ensure that end users are able to get the right information at the right time. We can also develop external data stores that integrate data from legacy applications.

Life Sciences Companies

Among R-Tech' applications solutions for life sciences companies are these key service offerings:

Pharmaceutical contract management applications development and management
Frequent industry and governmental regulatory changes can dramatically affect the pharmaceutical supply chain’s complex structures for pricing, rebates, and fees. R-Tech offers on-site and offshore management, migration, and testing solutions for these applications, helping distribution companies keep their systems up to date.

Pharmaceutical supply chain solutions
Portals are among the most important channels for collecting and tracking customer and supplier orders. To ensure that pharmaceutical supplier portals meet functionality, performance, and security requirements, R-Tech provides both gap analyses and solution implementations. And, we offer long-term application management services for legacy or ERP financial and supply chain systems.

Clinical trial systems migration and enhancements
The U.S. Food and Drug Administration (FDA) mandates the archiving of historical clinical data for 15 years — a costly requirement impacting storage and computer processing performance. R-Tech can migrate data to alternate locations, enhance existing applications to enable data access through web interfaces, and help you ensure that systems use Clinical Data Interchange Standards Consortium (CDISC) proposed models or are compliant with regulations such as 21 CFR Part 11.

Pharmacogenomic data management solutions
“Personalized Medicine” is today's buzzword in healthcare, and the FDA has released its guidance for pharmacogenomic data submissions. R-Tech can develop and enhance systems that manage both clinical and genetic pharmacogenomic data while helping you ensure compliance with privacy standards. In addition, these solutions can facilitate pharmacogenomic research across pharmaceutical and biotech organizations, academic institutes, and contract research organizations.

Pharmacovigilance systems development and management
Recent high-profile drug recalls have raised awareness of the need for early warning systems for similar events. R-Tech can integrate Web-based interfaces into existing portals for reporting and tracking of adverse events.

Manufacturing process automation solutions
End-to-end automation of manufacturing processes reduces risks due to manual oversights, enables faster documentation, and supports regulatory compliance. The integration of dispensing and manufacturing equipment with ERP systems can help manufacturing facilities achieve all these benefits. To enhance existing manufacturing processes, R-Tech can develop OPC-based (OLE for Process Control) and GMP-based (Good Manufacturing Practice) regulatory-compliant (21 CFR Part 11 compliant) solutions along with FDA software validation documentation and services.

R-Tech provides applications solutions in niche areas of the telecommunications industry to solve our customers' specific business challenges and enhance their competitive position.

In today's dynamic telecommunications industry, telecom service providers (TSPs) face constant challenges. While striving to speed next-generation products to market and meet consumer demand, they must also support existing services and deal with issues of convergence and consolidation. Both TSPs and independent software vendors (ISVs) continuously seek alternative operational models that will keep expenditures low and revenues strong.

Our Expertise
In successful engagements worldwide, R-Tech has helped telecom firms reduce the complexity of information technology and expedite its benefits organization-wide. We help TSPs and ISVs improve their business processes for bringing new products and services to market, thereby lowering operational costs, increasing revenues, and growing market share. And through a global delivery model that leverages both on- and offshore resources and employs proven methodologies and best practices, we provide solutions that meet customers' specifications, budgets, and delivery schedules—and meet or exceed their expectations for quality and value.

Our services are designed to provide telecommunications companies innovative solutions in core operational functions from a single source with accountability from initial design to implementation and maintenance. Our SEI CMMI Level 5 quality process framework ensures that solutions consistently meet or exceed our customers' expectations.

Solutions We Provide
Our software solutions span the areas of:

Results
With applications solutions from R-Tech, your organization can benefit from:

Convergent Telecom Operations Services

Fulfillment

Assurance

Billing

Convergent Network Services

Signaling protocols

Switching applications

Interface and application development

Quality assurance and field trials

IN capabilities

Element management system

Mobility Solutions

Engineering and software quality assurance (SQA) services

Carrier and field testing services

Transform your business for greater flexibility and higher efficiency by strategically outsourcing your applications and IT services to R-Tech.

As markets emerge, evolve, and expand worldwide, businesses in the travel, transportation, logistics, and hospitality industries face constant pressures to adapt to fast-changing market demands. Needing greater speed, efficiency, and flexibility, these businesses seek to refine their technology strategies and optimize IT operations to make the best use of technology for competitive advantage.

Through deep industry and technical expertise, an array of application solutions and services, and cost-effective global delivery, R-Tech helps businesses in the travel, transportation, logistics, and hospitality industries transform and grow. Leveraging a worldwide network of skilled associates and state-of-the-art delivery centers, plus the experience ac